Online and Mobile Bookings | Elite Management System | ESP Leisure Ltd Online & Mobile Bookings
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020 8251 5100

info@e-s-p.com

Elite Live! Online & Mobile Bookings Screenshot

Online and Mobile Bookings

ESP’s online booking solution provides live updates to the booking screen when a booking has been made, allowing you to maximise your revenue by taking reservations from every possible source in ‘real time’.

You decide on which days and at which times (if any) to make your facilities available, with full control over the variable availability of visitor bookings compared to member bookings. A suite of reports provide details of the bookings generated to allow analysis of day, time and activity utilisation.

Payment can be taken by credit/debit card at the same time the booking is confirmed, via ESP’s secure website. Payments are then credited directly to your nominated bank account.

Online At My Leisure Portal

Customised Appearance

Customise the booking portal to match your Clubs own website. Allowing your club to maintain it’s own look and feel enhancing their brand and improving the customer journey.

Member and visitor bookings

Enhances member and visitor booking experience and reduces club administration.Providing a consistent and easy to understand web experience for all players.

Internet Price Band

Increased revenue with attractive price bands. Allows the site to incentivise customers to use web bookings with a different pricing policy.

Promotional Codes

Increased revenue by identifying target markets – Personalised discount for your venue without devaluing your brand.

Use of promo code gives you accurate measurements of your marketing spend. May be used to incentivise customers to book again after playing (bounceback) and to measure the effectiveness of marketing campaigns.

Product Bundles

Provides a means to incentivise buyers to purchase without resorting to discounts and introduces an opportunity for incremental spend. Bundles functionality encourage up sell to other product offerings

Online visitor registration

Generate lead database for future marketing activity.

Real time link to membership database

Prevents lapsed members from booking providing increased security, revenue and control. Provides a seamless experience for members and simplifies club administration.

Members Profile

Update personal details online, club related documents including handicap certificate and statement of account. View booking history and future bookings. This function reduces staff administration and improves customer service.

Member Information Online

Gives members easy and secure access to their club information including handicap certificate, levy/account balance and past/future bookings.

Mobile Bookings

Mobile bookings

Allows guests to conveniently book events through an App installed on their smartphone. Increasing booking activity and Improving customer service.

Diary co-ordination

Automatically adds booking to customers personal diary. Improving profitability by reducing no shows.

Facebook Booking App

Event bookings through facebook account

Increased touch point opportunities raising venue profile via viral marketing.

Invite facebook Friends

Spread the word about your club to all of your customers facebook friends. Increases the reach of marketing efforts making your members affiliates.

Back Links to your Website

Helps Club website SEO, increasing web traffic to capture more opportunity.