Customer loyalty schemes are an effective way of improving customer spend and retention levels.
The Elite loyalty programme allows you to focus on your customers and members and improve their overall satisfaction. Elite’s loyalty scheme offers your members the choice of purchasing Levy online or at any onsite PoS terminal. This is the only loyalty scheme available that rewards your customers financially the more they visit your site.
Cashless Levy System
One single membership card
To be used site wide, this saves costs and improves customer service.
Card top up at any PoS
Your guests will be able to top up their card at any PoS on site.
Voluntary / Mandatory Account Top-up
Card top up can be incorporated as part of the annual subscription process or on an ad-hoc basis, providing flexibility in levy or loyalty programmes.
Site wide levy system
Operate your Levy Schemes throughout the entire operation enhancing customer service and creating a greater opportunity to increase profit.
Flexible level of discount set by product group
Tailor discount levels throughout your site to meet business requirements.
Points per pound spent based on product group
Automatic calculation based on product group providing flexible marketing opportunities.
Point redemption vouchers
Automatic creation of vouchers based on points accumulated. Streamlines processing and administration time.
Instant point redemption at any POS
Offering your guests greater flexibility.
Discount Scheme Management
Automatic multi-tier discount bands
Configure predetermined discounts by product group to provide automatic discounts.
Restriction on operator discounts
Prevent unauthorised use of discounts. Increasing control and profits.
Audit reporting of individual discount transactions
Records spend history providing proof of use.
Automated tiered discount scheme
The only solution in the leisure market that rewards your customers with cheaper fees the more they play. Improves customer loyalty and retention.